Returns & Exchanges
Easy 15-day Return Policy
We put a lot of care and love into our products and we hope you have a positive experience. If you are unsatisfied for any reason, we offer a 15-day return policy for everything we make. To qualify, items must be in new and unused condition. *Customized items, framed prints and gift cards are non-returnable.
To arrange a return or exchange, email help@shopgoldleaf.com and let us know the issue. Please include any photos in the case of damage; it helps expedite things.
Next, return your order and original packing slip to:
Goldleaf
ATTN: Returns
1133 Portage Trail Ext. W., Suite 1
Akron, OH 44313
Please share any tracking information for your return shipment with our team. We aren't responsible for non-deliveries or missing items.
- Await your refund or exchange. Once a qualified return is received we will process your refund as soon as possible. The charges placed on your card will be credited to you. Shipping costs are non-refundable and there is a $5 restocking fee which will be deducted from the return credit.
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